TTStts.fish

Privacy Policy.

Last updated: November 4, 2026

1. About Fishnet

We are Fishnet, Inc., a Delaware corporation (“Fishnet”, “we”, “our” or “us”). We operate TTS.fish, a paid text-to-speech and viewer-interaction platform for live streamers and other creators. We respect your privacy and are committed to protecting it through our compliance with this policy.

2. About This Privacy Policy

This privacy policy (the “Privacy Policy”) applies to the personal information and other information we may collect from you or that you may provide when you visit or use TTS.fish, accessible at https://www.tts.fish (the “Site”), and all other related sites, platforms, desktop or mobile applications, overlays, APIs, and services we provide in connection with TTS.fish (together with the Site, the “Services”). It explains, among other things, how and why we collect data about you when you use our Services, what data we collect, what we do with that data, how we look after it, and what your rights are in relation to it.

This Privacy Policy is specific to TTS.fish. Other Fishnet products (including fishtank.live) may be governed by separate privacy notices.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS NOT TO USE OUR SERVICES. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time (see Section 12 - Changes to This Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

3. Roles We Cover

Depending on how you use TTS.fish, you may be:

  • a Creator (you create an account to receive paid TTS and/or Fishtoys and connect payouts);
  • a Viewer / buyer (you pay to send a message or purchase a Fishtoy, often without an account); or
  • a visitor browsing marketing or public pages.

We collect different information depending on your role, as described below.

4. Data We Collect About You

The personal information we collect via or in relation to the Services can be split into three broad categories:

  • information you provide to us;
  • information collected automatically; and
  • information we obtain from third parties.

4.1 Information you provide to us

We may ask for and collect the following information when you use the Services:

Identity and profile information (Creators): To create an Account we may collect your email address, username, password (stored in hashed form), avatar or profile image, and similar account settings. If you sign in with a third-party provider (for example Google, Discord, Twitch, or Kick), we receive the identifiers and profile fields that provider shares with us (such as email, display name, and avatar).

Creator configuration: Channel names, pricing, voice selections and custom voice IDs, blocklists, moderation settings, Fishtoy catalog entries (names, descriptions, prices, images), custom sounds, redirect URLs, custom domains, and similar settings you configure.

Voice recordings for custom voices:If you create a custom voice by uploading or recording an audio sample, we send that recording to our voice provider, currently ElevenLabs, to create and store the voice. We check the recording’s length but do not keep a copy. Upload only recordings of your own voice or someone who has given you permission. Deleting a cloned or library voice removes it from your account and requests deletion at the provider once queued messages no longer need it. Provider outages can delay deletion; contact us if you need help. A voice added by pasting its ID is removed only from your TTS.fish account.

Payment and payout information:For Viewer purchases and Creator payouts we use Stripe (and may use other payment partners). Stripe processes card and bank details; we do not store full card numbers on our servers. We may store Stripe customer IDs, payment intent or checkout session IDs, connected-account IDs, payout and charges status flags, and related transaction metadata. Creators who onboard to Stripe Connect provide identity and tax information directly to Stripe under Stripe’s terms and privacy policy. The use and storage of payment credentials is governed by the applicable payment provider privacy policy (see stripe.com/privacy).

Viewer / purchase information: When you send a TTS message or buy a Fishtoy we may collect the message text, selected voice, amount, optional name you provide, email address associated with the payment, IP address, and related checkout metadata needed to process the order, moderate abuse, and notify the Creator.

Communications: When you communicate with us by email, mail, telephone, or through/via the Services, we collect information about your communication and any information you choose to provide.

4.2 Information we collect automatically

We may use automatic data collection technologies and collect certain information automatically when you use the Services. This information includes:

Interaction information and history: Information about your interactions and history with the Services, including the pages that you visit and links you click on, logs, the time, frequency and duration of your Site visits and uses, and what features you used; Information about your computer and internet connection, including your IP address, device type, operating system, browser type; and country, region, and city. For Creators using playback (browser, desktop app, or OBS-related tools), we may collect connection and queue events needed to deliver live updates and audio playback.

Transactional and audit logs: We maintain logs of account actions, message lifecycle events (for example paid, approved, played, rejected, refunded), Fishtoy order status, and security-related events to operate the product, prevent fraud, and resolve disputes.

Cookies and similar technologies: Like many websites on the Internet, when you visit the Site, Fishnet may assign your computer one or more cookies (or similar technologies such as local storage) to facilitate access to the Site, maintain sessions, and personalize your online experience. Through the use of a cookie, Fishnet also may automatically collect information about your online activity on the Services, such as the web pages you visit, the time and date of your visits, the links you click, and the searches you conduct on the Services. Fishnet may use this data to better understand how you interact with the Services, to monitor aggregate usage by our users and web traffic routing on the Services, and to improve the Site and our Services. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able use some of the interactive features offered on the Services. In addition, please be aware that other parties may also place their own cookies on or through the Site and/or Services and may collect or solicit personal information from you.

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser. For further details, visit donottrack.us.

The information we collect automatically may include personal information. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to: estimate our audience size and usage patterns; store information about your preferences; recognize you when you return to our Services; and secure accounts and payments.

4.3 Information we receive from other sources

Service providers and business partners: We may also receive information about you from our service providers and business partners, including companies that assist with payment processing (Stripe), text-to-speech and voice generation (for example ElevenLabs), authentication providers, analytics, data processing and management, account management, customer and technical support, email delivery, hosting, CDN/storage, and other services which we use to operate TTS.fish. We explain in more detail why and how we use this information below.

When we receive information from other sources, we rely on them having the appropriate provisions in place telling you how they collect data and who they may share it with.

5. How Your Personal Data Is Used

This following explains how we use and process your personal data:

5.1 Information you provide to us

We will use this information to:

  • Carry out our obligations arising from any contracts entered into between you and us and to provide you with the Services (including accounts, checkout, TTS generation, queues, playback, Fishtoys, and payouts);
  • Better understand our users and improve product features;
  • Respond to your enquiries or to process your requests in relation to your information;
  • Notify you about your account, security events, and important changes or developments to our Services;
  • Process payments, platform fees, refunds, chargebacks, and Creator payouts, and complete other Services-related purchases and payments;
  • Generate speech audio from message text using third-party voice providers you or we configure;
  • Enable Creator moderation (including approval, rejection, skip, and bans) and enforce blocklists and safety rules;
  • Ensure that the Services are presented in an effective manner for you and provide a smooth, efficient, safe and tailored experience;
  • Detect and protect us against error, fraud, abuse, and other criminal activity, and enforce our agreements;
  • Comply with legal obligations and respond to lawful requests; and
  • In any other way we may describe when you provide the information, or for any other purpose with your consent.

5.2 Information we collect automatically

We will use this information to:

  • Administer the Services and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes;
  • Improve the Services and user experience to ensure that content is presented in the most effective manner for you;
  • Allow you to participate in interactive features of our Services, when you choose to do so;
  • Deliver realtime updates (for example queue and status events) to Creator playback clients; and
  • Be used as part of our efforts to keep the Services safe and secure.

5.3 Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the information we receive).

6. Sharing Your Personal Data

The following describes the ways we may share your personal information in the normal course of business and in order to provide our Services.

With your consent: We will disclose your personal information when and if you have agreed that we may do so. We will make this clear to you at the point at which we collect your personal information, including the purpose(s) for which we will use the personal information.

Intended purpose / product operation:We will use and share personal information to fulfill the purpose for which you provide it. For example: Viewers’ message text, optional names, and purchase metadata are delivered to the Creator they paid; Creators see queue and history data needed to moderate and perform; payment status is shared with Stripe as required to process transactions.

Service providers:We use contractors, service providers, and other third parties to facilitate or outsource some aspects of our Services and some of these service providers will process your personal information (including payment processors, voice/TTS providers, hosting, CDN, email, analytics, and support tools). Our voice provider, currently ElevenLabs, receives the text of messages to generate speech and the audio samples Creators upload for custom voices. These third parties’ collection and use of information are subject to their own privacy policies.

If required by law: We may be required to disclose your personal information by law, in response to a valid order of a court or other authority, or to respond to regulatory requests or requests relating to criminal investigations.

Change of control:We may transfer your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Fishnet’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Fishnet about our Services users is among the assets transferred. If this happens, you will be informed of this transfer.

Enforcing our terms of use: We may disclose your personal information to enforce or apply our terms of services and other agreements, including for billing, collection, fraud prevention, and chargeback management purposes.

Protecting our rights: We may disclose your personal information if we feel this is necessary in order to protect or defend our legitimate rights and interests and/or to ensure the safety and security of the Services or other users.

We do not sell your personal information for money. We do not currently disclose personal information to third parties for their own direct marketing purposes.

7. Data Security

Fishnet (either itself or through third party service providers) maintains a variety of commercially reasonable electronic and procedural safeguards designed to protect your personal information from unauthorized access, use, alteration and disclosure. For example, Fishnet uses accepted tools and techniques to protect against unauthorized access to Fishnet’s systems. You should be aware that Fishnet has no control over the security of other sites on the Internet that you might visit or with which you might interact even when a link may appear to another site from one of the Services. You must play your part in the safety and security of your information. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential and thus must not share your password with anyone. Fishnet wants you to feel confident using the Services, but no system can be completely secure. Therefore, although Fishnet takes steps to secure your information, Fishnet does not promise, and you should not expect, that your personal information or communications will always remain secure. In the event of a breach of the confidentiality or security of your information, including your personal information, Fishnet will notify you as necessary and if possible so you can take appropriate protective steps. Fishnet may notify you under such circumstances using the e-mail address(es) that Fishnet has on record for you. You also should carefully handle and disclose your personal information.

8. Updating and Retention of Your Data

For instructions on accessing or correcting your information, or to request a copy of the information we hold about you, please contact us by email at [email protected]. Please note that we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

We retain your personal information as long as we are providing the Services to you. We retain your personal information after we cease providing Services to you, even if you delete your account, to the extent necessary to fulfill your request (for example, keeping your email address to make sure it’s not on our mailing list); to comply with our legal and regulatory obligations; for the purpose of fraud monitoring, detection and prevention; to comply with our tax, accounting, and financial reporting obligations; to maintain transaction history needed for Creators, chargebacks, and audits; or where we are required to retain the data by our contractual commitments to our partners. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law. Even if you delete your account and we delete your information from our systems, keep in mind that the deletion by our third-party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time.

Creators who wish to delete their Account may use in-product controls where available or contact [email protected]. Deletion may not remove historical transaction records we must keep for legal or financial reasons, and may not erase information already delivered to a Creator or processed by Stripe or other providers.

9. Children

The Services are not directed to children. Individuals under the age of 18 (or under the age of majority in their jurisdiction, if higher) are not permitted to use the Services and must not attempt to register an account, send paid messages, purchase Fishtoys, or submit any personal information to us. We do not knowingly collect personal information from anyone under 18. Consistent with the U.S. Children’s Online Privacy Protection Act (COPPA) and similar laws, we also do not knowingly collect personal information from anyone under 13. If it comes to our attention that we have collected personal information from a person under 18, we will delete this information as quickly as possible.

If you are a parent or guardian and you learn that your child has provided us with personal information, please notify us immediately at [email protected].

10. Residents of Certain States

10.1 California

California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. Fishnet does not currently disclose any information to third parties for their own direct marketing purposes.

California residents may also have additional rights under the CCPA/CPRA (for example, to know, delete, or correct certain personal information, and to opt out of “sale” or “sharing” of personal information as those terms are defined by law). To exercise applicable rights, contact [email protected]. We will not discriminate against you for exercising privacy rights available under law.

10.2 Nevada

Fishnet does not currently sell your “personally identifiable information” as defined under applicable Nevada law and will not sell it without providing a right to opt out. Nevada residents may submit an opt-out request to [email protected].

11. Visiting the Site and Services from Outside the United States

This Privacy Policy is intended primarily to cover collection of information on the Services from residents of the United States. If you are visiting the Site or using the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where Fishnet’s servers or service providers are located and Fishnet’s systems are operated. Creators who enable payouts in other countries do so subject to Stripe’s availability and terms in those jurisdictions.

By using the Services, you understand that your information may be transferred to Fishnet’s facilities and those third parties with whom Fishnet shares it as described in this Privacy Policy. You are responsible for ensuring that information you share conforms to all local data protection laws.

12. Changes to This Privacy Policy

This Privacy Policy may change from time to time and, if it does, the up-to-date version will always be available on our Services. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Services and update the “Last updated” date at the top of this page. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Services. Please understand that your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

13. More Information / Contact

It is our goal to make our privacy practices easy to understand. If you have questions or concerns about this privacy policy or if you would like more detailed information about our privacy practices, please contact us at: Fishnet, Inc., 999 Main Street, Suite 701, Pawtucket, RI 02860; [email protected].